Difference between revisions of "WorkMan QMonitor for AVIO - Configuration"
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Jump to navigationJump to search (Created page with "= Server Installation = This configuration applies to the edition that works with Avaya IP Office. Follow these steps on the server to make it work: # Install Firebird SQL Engi...") |
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# Install WorkMan CC Server setup (wmccserver_setup.exe) | # Install WorkMan CC Server setup (wmccserver_setup.exe) | ||
# Install WorkMan CCT AVIO setup (wmcctavio_setup.exe) | # Install WorkMan CCT AVIO setup (wmcctavio_setup.exe) | ||
− | # Start WorkMan CC Config | + | # Start WorkMan CC Config which can be started from the program menu |
== Fetch data from Avaya IP Office == | == Fetch data from Avaya IP Office == | ||
+ | * Click on the AVIO PBX Page. | ||
+ | * Press on + sign to insert the IP to the PBX and relevant settings. | ||
+ | * Press on V sign to save | ||
+ | * Click on Import Huntgroups button to import all Huntgroups from the PBX | ||
+ | * Click on Import Extensions to fetch all Extensions from the PBX | ||
+ | == Wallboards == | ||
+ | |||
+ | [[File:CCConfig1.jpg]] | ||
+ | |||
+ | == Wallboard Group == | ||
+ | |||
+ | [[File:CCConfig2.jpg]] | ||
+ | |||
+ | == Huntgroups == | ||
+ | |||
+ | [[File:CCConfig3.jpg]] | ||
+ | |||
+ | == Agents == | ||
+ | |||
+ | |||
+ | |||
+ | [[File:CCConfig4.jpg]] | ||
= Client installation and configuration of WorkMan QMonitor = | = Client installation and configuration of WorkMan QMonitor = | ||
= Client installation and configuration of WorkMan QMonitor LT = | = Client installation and configuration of WorkMan QMonitor LT = |
Revision as of 19:29, 4 February 2011
Contents
Server Installation
This configuration applies to the edition that works with Avaya IP Office. Follow these steps on the server to make it work:
- Install Firebird SQL Engine
- Install WorkMan CC Server setup (wmccserver_setup.exe)
- Install WorkMan CCT AVIO setup (wmcctavio_setup.exe)
- Start WorkMan CC Config which can be started from the program menu
Fetch data from Avaya IP Office
- Click on the AVIO PBX Page.
- Press on + sign to insert the IP to the PBX and relevant settings.
- Press on V sign to save
- Click on Import Huntgroups button to import all Huntgroups from the PBX
- Click on Import Extensions to fetch all Extensions from the PBX