WorkMan HVS - Config

HVS Config

Config --> Settings

WU_TIMEOUT = How many seconds it tries before it hangs up WU_ATTEMPTS = Number of wakeup attempts that will be tried.

INI-file

Main application (HotServ.exe)

Section	Name	Default Value	Notes
System	InternalCallMaxLength	4	Sets the length (in characters) of what calls is to be considered to be internal

PBX Specific

Avaya IP Office

• To be able to install TAPI Wave you must have a soundcard on the computer e.g. if you are running virtual machine or something similar it won't work without a virtual sound card.

Pages

Test

Send fake callcharge

Creates value that will be sent to HS. It is based on the room that you have selected in the grid.

• Duration is random between 30 and 90 seconds
• Phonenumber starts on 0401234xx where xx is a random value between 0 - 100
• Checkedinid and name are set to TEST
• Call is always outbound
• Starttimestamp is current time minus the duration of call.

Send maid status

Change the status in the ROOMSTATUS-field of the specific room and then Send maid status and then it will send the status to HS. Note that this only applies to the FIAS-protocol implementation.

Configure HS Link

LINKTYPE

FIAS

FIAS2 - supports FIAS over RS232, make sure LINKTRANSPORT is set to RS232

LINKTRANSPORT

• RS232 - Uses RS232 / serial connection to connect over a COM-port
• IPCLIENT
• IPSRV