WorkMan QMonitor for AVIO - Configuration

Server Installation

This configuration applies to the edition that works with Avaya IP Office. Follow these steps on the server to make it work:

1. Install Firebird SQL Engine
2. Install WorkMan CC Server setup (wmccserver_setup.exe)
3. Install WorkMan CCT AVIO setup (wmcctavio_setup.exe)
4. Start WorkMan CC Config which can be started from the program menu

Fetch data from Avaya IP Office

• Click on the AVIO PBX Page.
• Press on + sign to insert the IP to the PBX and relevant settings.
• Press on V sign to save
• Click on Import Huntgroups button to import all Huntgroups from the PBX
• Click on Import Extensions to fetch all Extensions from the PBX

Wallboards

Wallboard Group

Huntgroups

Agents