WorkMan HVS - Config
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HVS Config
Config --> Settings
Name | Default Value | Notes |
WU_ATTEMPTS | 3 | Number of wakeup attempts that will be tried |
WU_TIMEOUT | 15 | How many seconds it tries before it hangs up |
INI-file
Main application (HotServ.exe)
Section | Name | Default Value | Notes |
System | InternalCallMaxLength | 4 | Sets the length (in characters) of what calls is to be considered to be internal |
hvsvoice.ini
Section | Name | Default Value | Notes |
System | RoomAlwaysCheckedIn | True | Decides if a room needs to be checked in or not to have a wakeup triggered |
PBX Specific
Avaya IP Office
- To be able to install TAPI Wave you must have a soundcard on the computer e.g. if you are running virtual machine or something similar it won't work without a virtual sound card.
Pages
Test
Send fake callcharge
Creates value that will be sent to HS. It is based on the room that you have selected in the grid.
- Duration is random between 30 and 90 seconds
- Phonenumber starts on 0401234xx where xx is a random value between 0 - 100
- Checkedinid and name are set to TEST
- Call is always outbound
- Starttimestamp is current time minus the duration of call.
Send maid status
Change the status in the ROOMSTATUS-field of the specific room and then Send maid status and then it will send the status to HS. Note that this only applies to the FIAS-protocol implementation.
Configure HS Link
LINKTYPE
FIAS
FIAS2 - supports FIAS over RS232, make sure LINKTRANSPORT is set to RS232
LINKTRANSPORT
- RS232 - Uses RS232 / serial connection to connect over a COM-port
- IPCLIENT
- IPSRV