WorkMan HVS - Config

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HVS Config

Config --> Settings

Name Default Value Notes
WU_ATTEMPTS 3 Number of wakeup attempts that will be tried
WU_TIMEOUT 15 How many seconds it tries before it hangs up

INI-file

Main application (HotServ.exe)

Section Name Default Value Notes
System InternalCallMaxLength 4 Sets the length (in characters) of what calls is to be considered to be internal


hvsvoice.ini

Section Name Default Value Notes
System RoomAlwaysCheckedIn True Decides if a room needs to be checked in or not to have a wakeup triggered

PBX Specific

Avaya IP Office

  • To be able to install TAPI Wave you must have a soundcard on the computer e.g. if you are running virtual machine or something similar it won't work without a virtual sound card.

Pages

Test

Send fake callcharge

Creates value that will be sent to HS. It is based on the room that you have selected in the grid.

  • Duration is random between 30 and 90 seconds
  • Phonenumber starts on 0401234xx where xx is a random value between 0 - 100
  • Checkedinid and name are set to TEST
  • Call is always outbound
  • Starttimestamp is current time minus the duration of call.

Send maid status

Change the status in the ROOMSTATUS-field of the specific room and then Send maid status and then it will send the status to HS. Note that this only applies to the FIAS-protocol implementation.


Configure HS Link

LINKTYPE

FIAS

FIAS2 - supports FIAS over RS232, make sure LINKTRANSPORT is set to RS232


LINKTRANSPORT

  • RS232 - Uses RS232 / serial connection to connect over a COM-port
  • IPCLIENT
  • IPSRV