WorkMan HVS - New Installation

About

WorkMan HVS is typically sold with some help for configuration but it's important that you as a reseller/partner/customer fulfill the requirements on your part otherwise the installation may be subject to additional installation/configurationfees.

Below is the workflow for a smooth and successful WorkMan HVS installation.

Prerequisites

SIP Edition:

TAPI Wave edition:

• Server running WorkMan HVS must have a voicecard otherwise the Avaya IP Office wave-driver won't isntall.
• Avaya TAPI Wave doesn't work in 64-bit (so it must be 32-bit e.g. Windows XP)

Installation by reseller/partner/customer

• Configure TAPI Wave extensions in the PBX (using TAPI:<extnnumber> e.g. TAPI:5001)
• Install TAPI-driver and configure it for 3rd part TAPI mode. You can remove and add the driver and then all devices will be created.
• Install and validate that the Avaya Wave-driver is installed (reboot of computer might be required).
• If you are running WorkMan HVS Remote TAPI, install 3rd part TAPI on the RTAPI computer.
• If you want to have the webgui, install IIS webserver according to WorkMan HVS - Web Installation

Send information to Larsson Consulting

• Send list over which extension are TAPI Wave.
• Send Excel-file or text-file containing room and roomname that you want to have in the system
• Send list over receptionist extensions that can perform schedule wakupecalls for other users