WorkMan QMonitor - Statistics
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Jump to navigationJump to searchWeb Report - Calls
Field | Datatype | Notes |
Extn | String | The extension of where the call is registered |
Ring | Timestamp | The time of the incoming call. |
Answered | Timestamp | The time the call was answered, if the Extn is a huntgroup in IP Office, this will always be a null date (1899) since the call isn't answered in the huntgroup-log. |
Finished | Timestamp | The time when the call ended. Either by answer on extension (if this is a huntgroup or if the user hanged up. |
Caller | String | The phonenumber of the caller or blank if hidden. |
Called | String | What DDI the user has called. |
Ring | Integer | Time in seconds. |
Talked | Integer | Time in seconds. |
Total | Integer | Time in seconds. |
Web Report - Huntgroups
Field | Datatype | Notes |
Extn | String | The extension of where the call is registered |
Ring | Timestamp | The time of the incoming call. |
Answered | Timestamp | The time the call was answered, if the Extn is a huntgroup in IP Office, this will always be a null date (1899) since the call isn't answered in the huntgroup-log. |
Finished | Timestamp | The time when the call ended. Either by answer on extension (if this is a huntgroup or if the user hanged up. |
Caller | String | The phonenumber of the caller or blank if hidden. |
Called | String | What DDI the user has called. |
Ring | Integer | Time in seconds. |
Talked | Integer | Time in seconds. |
Total | Integer | Time in seconds. |